What this document is for
This privacy notice provides details on how we, Norfolk County Council, use your personal information for the purposes of providing the Norfolk Insight Website. This privacy notice also explains how we use cookies to provide our website. By ‘use’ we mean the various ways your personal information may be processed including storing and sharing the information.
Further details
We also provide the following details in our general privacy notice on the Norfolk County Council website:
- Who we are
- How long we use your information for
- Your rights under the UK General Data Protection Regulation (the GDPR) and
- How to exercise them
You can also ask us for a copy of this information.
What we use your information for
We may use the information about you to:
- Provide and improve the website (IP address and Cookies)
- Respond to any contact requests (if you contact us by email)
We also use this information to assess the quality of our services and evaluate and improve our policies and procedures. We may also use information in other ways compatible with the above.
What personal data we collect and use about you
We may collect and use:
- IP Address (to provide the website)
- Email address (to respond to any contact requests)
Who provides this information?
We receive this information from you, when you use or website, or when you contact us.
Who we share your information with
Any information which is shared will only be shared on a need-to-know basis, with appropriate individuals. Only the minimum information for the purpose will be shared.
Your personal information will be shared with third parties contracted by the County Council to provide a service to the County Council. These service providers are known as data processors and have a legal obligation under GDPR and to the County Council to look after your personal information and only use it for providing that service. For example, we have contracts with our IT providers including Microsoft who provide our email solution.
How the law protects you and the legal basis for processing your information
We have legal grounds under the GDPR to process this information because you have provided consent.
How long will we keep your personal information for?
When the information is no longer needed for the above purposes, it will be securely deleted.
If we need to use your information for research or reports, your information will be anonymised and any information taken from notes (handwritten or typed) during any consultation sessions will be securely destroyed. The information will continue to be used in a summarised and anonymised form in any research reports or papers that are published. The anonymised information in the papers may be of historic interest and may be held in public archives indefinitely.
How we keep your information
The information is stored electronically, on the County Council’s network including records management systems.
Apart from as noted about Cookies below, we do not process your information outside of the UK and European Economic Area.
Automated decision making
We do not make automated decisions about you.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
You can find more information about the individual cookies we use and the purposes for which we use them below:
Necessary Cookies
iao.wordpressCookiesOK – This cookie is set by ESRI UK. It is used to remember when you consent to cookies. This cookie expires 13 months after being set.
Analytical and Performance Cookies
_clck – This cookie is set by Microsoft Clarity. It is used to create a unique user ID so that your interaction with the website can be attributed to you. Information within this cookie is shared with Microsoft. This cookie expires 1 year after being set.
_clsk – This cookie is set by Microsoft Clarity. It is used to connect multiple page views by you into a single Clarity session recording. Information within this cookie is shared with Microsoft. This cookie expires 1 day after being set.
CLID – This cookie is set by Microsoft Clarity. It is used to identify the first-time Clarity sees you on any site using Microsoft Clarity. Information within this cookie is shared with Microsoft. This cookie expires 1 year after being set.
MR – This cookie is set by Microsoft Clarity. It is used to decide whether to refresh MUID. Information within this cookie is shared with Microsoft. This cookie expires 1 week after being set.
MUID – This cookie is set by Microsoft Clarity. It is used to Identify your web browser when visiting website. Information within this cookie is shared with Microsoft. This cookie expires 13 months after being set.
SM – This cookie is set by Microsoft Clarity. It is used to synchronise the MUID across all Microsoft domains. Information within this cookie is shared with Microsoft. This cookie expires at the end of your session.
Advertising Cookies
ANONCHK – This cookie is set by Microsoft Clarity. It is used for advertising; however, it is disabled as Microsoft Clarity does not use this system. This cookie expires 1o minutes after being set.
Please note that the information contained within the Microsoft Clarity Cookies will be shared with Microsoft and may be sent outside of the UK and EEA. When this happens, we cannot guarantee the same level of protection over the information, as you would enjoy within the UK and EEA. Please consider this when choosing whether to provide consent. To find out more about how Microsoft use your information please see Microsoft’s Privacy Policy
You can manage which cookies are set by using the cookie control function on this website:
You may be able to disable all cookies (including essential cookies) within your browser settings. However, if you block all cookies (including essential cookies) the website may not work as expected.
Changes to this notice
We may amend this privacy notice at any time so please review it frequently. The date below will be amended each time this notice is updated.
This notice was created in June 2024.